Privacy & Security
RocketPromo.com collects customer information to improve your overall shopping experience with us. We collect your personal information to fulfill our contractual obligations, our statutory obligations and/or the legitimate interests of RocketPromo.com and for other purposes for which RocketPromo.com has a lawful basis under the Privacy Laws.
In addition, RocketPromo.com may, and only with your consent, process your personal information in order to communicate with you for marketing purposes. In this event, we may provide additional information that we believe may be of interest, including about offers, promotions, and news updates. You have the right to unsubscribe when you have provided consent to receive these communications by emailing email@example.com or by following the instructions in any such communication, e.g. by clicking on the link to unsubscribe.
Personal information relating to you and your order history are only available to you if you provide the correct password that you create on RocketPromo.com. After providing your password, you can edit or delete your information at any time through the My Account page.
If you forget your password, you can select the “forgot your password?” link on the login screen and we will send you an email (to the email address that you used to register your account) including a link that will enable you to reset your password. We will not give passwords out over the phone or by email.
Your address book, located in the shipping addresses & contacts page, is your personal storage space. We do not use the names of the people in your address book to send email promotions or catalogs by mail.
Information We Share
Any personal information you provide to us on the Sites when you register or update an account, participate in a contest, sweepstakes, promotion or survey, join our mailing list, request a catalog, shop online, shop by telephone, or request information (i.e. name, address, email address, telephone number and credit card information) is maintained in private files on our secure Web server and our internal systems.
We also may share your information with unaffiliated third parties who provide services to RocketPromo.com such as helping us to maintain and manage our customer information, communicate with our customers, service our website, conduct promotions or surveys, order fulfillment, etc. RocketPromo.com does not authorize any of these service providers to use or disclose customer information other than in connection with providing services to RocketPromo.com.
In the event of a sale or merger of RocketPromo.com our customer's personal information may be shared with the merged or purchasing entity. You should also be aware that we may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website or the public.
We may share personal information with other group entities for any of the purposes set out above. Our group entities, in turn, are not permitted to share personal information with other non-affiliated entities, except as described herein or otherwise permitted by the Privacy Laws or other applicable laws.
Where personal information is processed by third parties outside the UK and EEA, we will ensure appropriate safeguards are in place to adequately protect it, as required by applicable law.
Links to Other Sites
To enhance your shopping experience, the Sites may have links to other sites. Those Web sites will have their own policies on privacy that you may wish to review. RocketPromo.com has no responsibility for these linked Web sites.
If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser's help section for instructions.
Updating Email or Postal Addresses
You can edit your email address or edit/delete your postal address at any time through the My Account Page.
Privacy for Children
RocketPromo.com is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13 (or such higher age as required by applicable law). RocketPromo.com does not sell products for purchase by children, and all children's products we sell are for purchase by adults only. If RocketPromo.com learns that a child under the age of 13 (or such higher age as required by applicable law) has submitted personally identifiable information online without parental consent, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). If you become aware of any personally identifiable information, we have collected from children under 13 (or such higher age as required by applicable law), please contact us at firstname.lastname@example.org or by calling 1-800-840-ROCK (7625).
The security of your information is very important to us. We use industry-standard security techniques to help protect against the loss, misuse or alteration of information collected from you at the Sites. When you access your account information or transmit personally identifiable data to the Sites, that information is stored on servers that the Sites have attempted to secure from unauthorized access or intrusion. We use the 256-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than RocketPromo.com.
Once you land on any page of our website, your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:
While we implement these and other security measures on this site, please note that 100% security is not always possible.
Your California Privacy Rights
Your EU Privacy Rights
Customers who reside in the UK or in the European Economic Area (“EEA”) have certain rights relating to the personal information we hold in accordance with and subject to the Privacy Laws to: (i) check whether we hold personal information about you and to access such data (in accordance with our policy); (ii) request the correction of personal information about you that is inaccurate; (iii) have a copy of the personal information we hold about you provided to you or another controller where technically feasible; (iv) request the erasure of your personal information; and (v) request the restriction of processing concerning you. To do so, please send your request to email@example.com and write “EU Privacy Rights”. Customers may make a complaint in accordance with applicable Privacy Laws to a supervisory authority.
RocketPromo.com will retain your personal information only for as long as is reasonably necessary to achieve the purposes for which it is collected. Thereafter, we will delete (or otherwise erase, de-identify or pseudonymise or equivalent) any such personal data except as required or permitted by applicable law or regulation.
RocketPromo.com is dedicated to making its website usable and available to everyone out there living the Good Life by always meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.0.
Every year, we work with a consultant to make our website better for everyone. We’ve had all of our pages and our site’s functionality reviewed by this consultant and implemented all suggestions we can. We’ve also had our third-party services and features audited, and they’ve implemented several of the changes we’ve requested.
If you have any questions about our compliance, or any questions at all email us at firstname.lastname@example.org.
Policy Changes & Questions
2 Heritage Drive
Quincy, MA 02171